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Hi, I had this issue today and I fixed it with this solution : 1) Uninstall Adobe Flash Player plugin in Windows programs 2) Launch Firefox and go in Firefox suggests to install Flash Player's plugin (yellow bar at top). Read this answer in context Hi dbergeron, because there are so many posts here, it's hard to tell which one you are commenting on. It had nothing to do with Real player I did nothing with real player to fix it and real player is working fine and everything else about it is still the same in Firefox and all browsers (works) The problem was this, lets start at what this thread is about, Firefox and the Firefox 13 flash player not working with video (white screen) and also You Tube videos not playing in Firefox?